The Digital Telco Benchmark provides you with a unique, customizable tool to support strategic planning, build investment cases, and accelerate digital transformation.
Consumer Value Diagnostic
Assesses telecom operator’s performance by highlighting opportunities for revenue growth across channels, products and segments, against best-in-class peers
Provides insights into key customer interactions throughout their lifecycle to reduce churn, improve operator’s efficiency and increase customer satisfaction
Enables identification of mobile and fixed network cost rationalization opportunities and supports value capture by recommending levers for cost efficiency improvements
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