How can you objectively assess your performance against peers, quantify opportunities for improvement, and introduce proven best practices?

Building on two decades of experience, Finalta combines performance benchmark data and best-practice knowledge from 350 banks, insurers, and telcos in over 50 countries to generate insights on how to achieve superior performance.

What Finalta Provides


Increase revenues, reduce costs, and improve customer experience

Finalta’s annual benchmarking studies are based on a proven methodology and provide a powerful tool for performance management. Frequent benchmarking helps you track the pace of your progress against peers

Explore our benchmarks for banking, insurance, telecom & more

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Years benchmarking experience


Banks, insurers & telcos



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Finalta’s unique benchmarks and insights on best practices are practical tools for any organization looking to accelerate performance improvement and support ongoing performance management.

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