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Consultant/Senior Consultant

Based in Chicago

Competitive salary plus performance based bonus and benefits

Who you’ll work with

As a rapidly growing organization, we are expanding globally, and now have offices in Chicago, Miami, Singapore and London. In 2013, we launched our first engagements in North America and already serve over 25 leading banks in the region. As a rapidly growing organization, we can offer you an exciting opportunity for career development. You will work in an entrepreneurial, small team environment and help to shape our expansion in North America.

Finalta is the global leader in retail banking benchmarking and best practice analysis, working with over 250 retail banks in more than 50 countries. Clients use our services to provide an objective assessment of performance against peers, quantify opportunities for improvement and track their fulfilment over time. We are a wholly owned subsidiary of McKinsey & Company; however, we operate independently under our own brand and management team.

What you’ll do

As a consultant, you will be responsible for project managing Finalta’s multi-client, multi-country benchmarking programs to ensure that they are delivered to time and high quality.

You will oversee and construct client deliverables to ensure the highest possible quality, including insightful client key findings reports and quantified recommendations, line manage a team of analysts with responsibility for recruiting, coaching, developing and improving the team’s individual and collective performance. You will manage key client relationships throughout and beyond the benchmarking cycle to ensure maximum satisfaction and relationship development. You will present results to clients and disseminate key messages amongst key audiences and stakeholders. Other responsibilities include planning for client workshops, preparing relevant materials, delivering / facilitating and creating the action report or other follow up deliverables. Developing and managing the development of thought leadership research articles, covering retail banking best practices, industry trends and insights; successfully developing new business for Finalta in terms of recruiting benchmarking peer groups, developing new markets and / or launching new products. Providing input to and leading the implementation of key company improvement initiatives, such as development of new products.

You will be based in Chicago but will have the opportunity to visit clients across the US and Canada (note, this role does not involve long periods working on a single client site).


  • Background in consultancy, strategy and/or research, with exposure to, or an interest in, banking and/or insurance.
  • Excellent line, project and client management experience.
  • First-class analytical and consulting skills.
  • Customer service ethos and superb inter-personal skills.
  • Good degree from a top tier university.
  • Minimum of 4 years relevant experience and/or an MBA from a leading business school.

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